Shipping policy

IMPORTANT - Non-signed for deliveries are completely at customers risk (and carriers discretion). Ashbys strongly recommend someone is in to receive the delivery.

Most orders received Monday to Friday before 12 noon are processed the same day. Orders placed after 12 noon may not be dispatched that day, but the following working day. Delivery subject to stock availability. If any items are out-of-stock you will be contacted with an approximate date of delivery and given the following options -

• to receive your complete order on that date.
• substitute the out-of-stock item for another agreed in-stock item - we will advise and discuss this with you first.
• amend the order.
• part ship the order, paying an additional carriage charge.
• cancel the order without penalty.

If the carrier attempts a delivery of your order and this order subsequently cancelled, the order is subject to a 25% re-stocking charge and all carriage costs are customers responsibility.

Online orders for delivery within England & Wales mainland (excluding TD postcode) -

• Next working day delivery is £15.95 plus VAT

Carriage charges for the following postcodes -

AB10 to AB16, AB21 to AB25, AB30 to AB39, AB41 to AB45, AB51 to AB56, DD1 to DD11, DG1 to DG16, EH1-EH55, FK1 to FK21, G1 to G9, G11 to G15, G20 to G23, G31 to G34, G40 to G46, G50 to G53, G57 to G84, IV1-IV37, IV40, IV52-54, IV63, KA1 to KA26, KA29 to KA30, KW1-KW14, KY1 to KY16, KY99, ML1 to ML12, PA1 to PA19, PA21 to PA40, PH1 to PH14, PH15 to PH26, PH30 to PH37, PH38 to PH41, PH49 to PH51, TD1 to TD15

• Delivery is £21.05 plus VAT

For deliveries outside the above areas -

• Price on application. Please place your order by emailing info@ashbys-uk.com or calling 00 44 1795 436999. This includes the following postcodes –

HS1 to HS, IM1 to IM9, IM8, IM99, IV41 to IV49, IV51, IV55 to IV56, JE, KA27 to KA28, KW15 to KW17, PA20, PA41 to PA49