Ashbys Equipment Repair & Servicing — Enforcer, Ninja & Sensei

We design and build the Enforcer, Ninja and Sensei ranges. The same factory team who make them also service and repair them in our workshop, so faults are diagnosed and fixed properly — no guesswork, no shortcuts.

What we do

• Full assessment & report — complete function test and PAT, with an itemised evaluation emailed to you.
• Factory‑standard repairs — genuine original equipment components fitted and final PAT and function checks before return.
• Complex repairs handled — we take on intricate jobs and return machines to factory performance.
• Practical advice — clear steps to reduce repeat faults and downtime.

Why choose Ashbys

• Design and service in one place — our team both builds and maintains these machines, so recommendations come from direct product knowledge.
• Clear diagnostics — every job starts with a written diagnosis and an itemised quote.
• Genuine OEM parts — as the manufacturer, we are the only workshop able to guarantee original equipment components.
• Fair, transparent pricing — work is itemised and agreed before we start.

Experience you can rely on

With over 45 years of equipment repairs behind us, we’ve completed thousands of repairs. That depth of hands‑on experience is one of the reasons customers across the UK trust us with their machines.

Repair quality matters

When it comes to keeping your machine reliable, the quality of the repair makes a real difference. Some third‑party repairers may offer a lower upfront cost, but they don’t have access to our original components or the design knowledge that comes from building these machines ourselves. That can mean a quick fix that only treats the symptom, not the cause, which may lead to more downtime later. Our approach is simple: clear diagnostics, genuine parts, and repairs carried out by the people who know the equipment best.

Booking and collection

• Workshop drop‑off — Mon–Fri, 08:00–16:00. No appointment needed.
• While‑you‑wait (same‑day) — pre‑book a slot and arrive by 08:00 where possible.
• Carrier collection — courier collection available (transport fee applies); you may arrange your own courier.

Send your machine

Please include a short covering letter with Name, Company, Address, Telephone & Email and a brief description of the fault.

Turnaround: Our workshop is organised to minimise downtime. If a job needs more than one working day, we’ll confirm that after assessment and agree a return date before starting work.

How we work

1. Full assessment & PAT → emailed itemised evaluation and quote.
2. Customer approval by phone or email.
3. Repairs using genuine parts; final PAT and function test.
4. Return with clear service notes and practical prevention advice.

We design and manufacture the Enforcer, Ninja and Sensei ranges — and the same factory team who build them on the production floor service and repair them in our dedicated workshop.